Which Wich Customer Art

3 Tips for Creating a Talkable Brand

At Post Advertising, we talk a lot about creating engaging content that audiences not only seek out but also share with their friends. This type of "talkable marketing" is often referred to as Word of Mouth Marketing (WOM). I recently had the opportunity to speak at the School of WOM to give a behind-the-scenes look at the methods we use to unearth brand stories — the most shareable form of marketing.

When we feel like we are the target of marketing, our arms fold and we close ourselves off to the message. But when we listen to a story, we open up, lean forward, and listen. No one has 30 seconds to be marketed to, but everyone has 30 minutes to hear a great story.

The power of brand storytelling doesn't end with acceptance of the message or even the seeking out of specific branded content. The power resides in how far a message can spread, for free, via fans. When audiences find content entertaining, useful, or both, they'll add, syndicate, and share their own content (comments, links, ratings, and new versions). This is the power of WOM — it creates a talkable brand.

Share

Sony Pictures Drops Big Bucks to get in Snooki’s Mouth

Did you know the season premiere of Jersey Shore pulled in 5.3 million viewers? I'm pleased to report that I was not one of them — and I hope for your sake that you can say the same — but regardless of how you or I feel about the show, there is no denying the multifarious entertainment powerhouse that the Jersey Shore has become. The characters have done a remarkable jobs of distinguishing their personal brands amidst all the hoopla (the Hollywood Reporter informs us that "The Situation" will earn 5 million dollars this year, thanks to a slew of diverse ventures). Recognizing the marketing opportunity here, Sony Pictures has gone so far as to actually purchase banter between cast members on the show. Films such as The Other Guys and The Social Network found their way into the show's conversation (I realize "conversation" might be a stretch here, but let's remember who we're talking about). Gotta love the post-ad tactics there, but for loyal fans that count on the likes of Snooki, Jwoww, and Pauly D to keep it "real," is this a breach of trust?
Share