2011: The Year Consumers Took Over Brands
Out: brands barking at consumers.
In: consumers taking control.
From Coke’s recent cancelation of its white Christmas cans to Gap reverting back to its signature logo, 2011 seemed to be the year of empowered consumers. But we’ve been writing about this phenomenon for some time now. The proof is out there that we have major influence over what big corporations can and cannot do (just study the branding needs of Occupy Wall Street for inspiration). So what could 2012 have in store for us?