The Difference Between Fun and Useful Content in Social Sharing

Posted by Jon Thomas, 08 May 2013

To say I’m not much of a handyman would be an understatement.

I’m my father’s son—a Boston sports fan through and through, hardworking and always trying to please. But he and I know absolutely nothing about maintenance or repair work. So when I recently bought my first house with my wife, the renovations we opted to complete ourselves weren’t going to be easy, no matter how simple they were.

But in the connected world we live in, help was no further away than a YouTube search. Hanging towel racks, painting stripes and installing the Nest thermostat (a must-have, IMO), lighting fixtures and house numbers—if my father-in-law wasn’t around to help, the good ol’ Internet was. 

In situations from home improvement to fitness and more, brands have a golden opportunity to provide useful information to an audience that is seeking answers, but it seems they are instead trying to engage audiences with the type of content most often seen going viral—fun, quirky and amazing (amazingly good and amazingly bad) content like Gangnam Style, Kony 2012, Red Bull’s Stratos project, Grumpy Cat and Old Spice’s “The Man Your Man Could Smell Like.” Problems can arise quickly when brands try to re-create content like this, and most such efforts will fall flat.  

So what’s a brand that is ready and willing to create useful content to do? The recent #SixSecondFix campaign by Lowe’s may be the perfect answer.

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Baking Brand Storytelling Into Your Lunch

Posted by Jon Thomas, 10 Apr 2013

Any restaurant is rich in stories, from the founding of the establishment to the experiences of its patrons. Because of that, the restaurant business is an interesting venue for content marketing, social media and brand storytelling. 

I like to think that the best part about going out to eat, particularly with friends, isn’t the food (though don’t get me wrong; I adore food). It’s the stories we share and the stories we create. It’s like the times spent with my wife reviewing our plate of nachos in hopes that someday we’ll cull all those reviews into a blog just about nachos (though that’s a whole other story). It’s the times spent with friends catching up and reminiscing about old times.

Restaurants have a unique opportunity to tap into brand storytelling, and there’s a restaurant in the U.K. doing just that. 

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Drive-Thru Marketing: Bite-sized Content for an Impatient World

Posted by Jon Thomas, 27 Mar 2013

I have no patience anymore.

I know that at some point in my life I did. I could wait in lines, sit through three-hour college classes and even read a book for hours, all without feeling as though I’d missed out on something. But not anymore.

Today my patience (or maybe it’s just my attention span) has deteriorated to a sliver of what it was. In a normal day at the office, I scan hundreds of tweets and status updates, read (or at least skim) a dozen or so blog posts and view countless Facebook photos, YouTube videos (the short ones), Touts and Vines. I can't stand in line without checking my email, Facebook or Instagram. 

I’m not reading books or even long- form articles. I’m busy (at least I think I am), and I don’t have time to read your lengthy e-Book or watch your 60-minute webinar. In reality I probably do have the time, but the advent of social media has changed not only the type of content I consume and where I consume it, but also the speed in which I feel I must consume that content. And by "I," I mean most everyone. 

So what does that mean for content marketing?

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Disney All-In on Content Marketing With “Oh My Disney”

Posted by Jon Thomas, 18 Mar 2013

This post originally appeared in our March ’13 issue of “Live Report from the Future of Marketing,” our monthly Post-Advertising newsletter. Subscribe for free here.

Though it was founded in 2006 (which makes it older than Twitter), BuzzFeed stormed onto the social media scene in 2012, more than doubling its 2011 traffic (per Alexa).  

The format is perfect for the way audiences consume and share media today. The content is easy to consume, relevant, entertaining and frequent, as the site posts dozens of times a day. Brands like HBO and Velveeta have even joined in, co-creating content with BuzzFeed. It’s a publishing model that requires lots of staffers and community contributors to keep the content fire hose pumping.  

So it was quite a surprise to see that Disney has launched its own BuzzFeed-like site. Entitled “Oh My Disney” (OMD), the site features articles with Disney imagery, GIFs and other short-form Disney-related editorial built specifically to be easily consumed, enjoyed and quickly shared. Posts like “15 More Reminders That You’re Great Today” and “You Know You're a 90's Kid When” are organized into five categories: Awww; Oh, Snap!; Retro; Silly; and Whoa. 

The page is updated quite consistently, anywhere from two to eight times a day (even if the content isn’t necessarily timely). So how is Disney doing it?

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5 Lessons of Effective Editing for Viral Success

Posted by Jon Thomas, 20 Feb 2013

An interesting insight into what makes social content effective has emerged, or at least made itself more visible, in the past year or so. Content is king, but editing may be the queen who’s actually running the castle.

Our traditionally analog means of consuming media—television, newspaper, radio, outdoor—are quickly being replaced by digital means. We supplement TV watching with our iPads, get our news in near real time from Twitter, and share life’s moments in an instant on Facebook. Other technologies have allowed fast and easy creation and curating of content, like Pinterest, Vine, Storify, and even something as simple as an Instagram hashtag.

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BuzzFeed’s Native Advertising is OMG WIN!

Posted by Jon Thomas, 13 Dec 2012

OMG. This may have been my hardest assignment yet. 

BuzzFeed is killing it on the interwebs lately (WIN), and not just because it creates some of the most shareable content around. It’s “killing it softly,” so to speak, monetizing its wildly successful site by partnering with brands to create branded content that people actually consume, enjoy and share with their audiences.

But why was this a difficult assignment? To write about BuzzFeed means one has to peruse BuzzFeed. And when one peruses BuzzFeed, time is sucked into a vortex while one reads journalistic masterpieces like “40 Reasons Honey Boo Boo Became a National Treasure in 2012” and “12 Days of Grumpy Cat Christmas.” Minutes quickly become hours, and deadlines come and go. But Grumpy Cat doesn’t care.

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Why Most Native Advertising Will Fail

Posted by Jon Thomas, 30 Nov 2012

Are you familiar with the term "native advertising"? You may have read about it on popular blogs like Techcrunch, Adweek and Advertising Age, but can you put your finger on exactly what it means? 

Whatever it is, native advertising doesn't work simply because someone put the word "native" before it and because it doesn't fit the standard definition of advertising—the 30 second spots, the billboards, the banner ads. 

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10 Marketing Lessons You Can’t Learn From Walmart

Posted by Jon Thomas, 19 Nov 2012

This post originally appeared in our November '12 issue of “Live Report from the Future of Marketing,” our monthly Post-Advertising newsletter. Subscribe for free here.

I’m not ashamed to admit that one of my favorite movies is You’ve Got Mail—a complete rip-off of Sleepless in Seattle, even using the same lead actors (Tom Hanks and Meg Ryan). Ryan’s character runs a small independent bookshop in Manhattan, while Hanks’s character is opening a large retail bookstore with low prices (if only he’d known how technology would change the way we read) just down the block.

In the late 1990s, when the movie was made, this was a common story line. What were small businesses going to do when Borders, Walmart, Kmart and Target moved into town? How could they compete with rock-bottom prices and one-stop shopping?

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Social Media Week London 2012: The Full Story

Posted by Claire Robinson, 24 Sep 2012

It’s time to get your Twit on and fire up your Facebook! Social Media Week London is back and it promises to be bigger and more collaborative than ever.

For those of you who don’t know, Social Media Week returns to London for it’s fourth consecutive year from 24th – 28th September 2012. Hosted by Chinwag, this year’s theme is Empowering Change Through Collaboration. Digital dons and social-savvy client-siders will reflect on the global impact of social media and its role as a catalyst in driving cultural, political, economic and social change.

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5 Tweetable Lessons Learned from Content Marketing World

Posted by Jon Thomas, 12 Sep 2012

This past week I had a front-row seat at the largest content-marketing conference in the world, aptly named Content Marketing World. Hosted by our friends at the Content Marketing Institute, Content Marketing World was two full days of rubbing elbows with those in marketing (more than 1,000) who understand the value of using a coordinated array of media to engage consumers, deliver value and tell a brand’s story.

With speakers like Mark Schaefer (of Post-Advertising Summit fame), Jason Falls, Jay Baer, C.C. Chapman, Mitch Joel, Ann Handley and Jack Hanna (yes, that Jack Hanna), the conference armed me with a plethora of content-marketing tips to tweet to my followers.

Here are 5 nuggets of content-marketing knowledge and inspiration, short enough for you to tweet, that were imparted at Content Marketing World. 

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