4 Brands Winning Big in Social Media with Surprise and Delight

Posted by Jon Thomas, 09 Jan 2013

This past weekend I had the joy of throwing a surprise birthday party for my wife. And by joy I mean massive amounts of stress and that sick feeling in my stomach I get when I have to withhold the truth from my wife (which is infrequent, I swear!).

After I took her out for lunch and a spa treatment, we returned to the house, where the guests were huddling in the rear hallway. When we pulled into the driveway, my wife noticed that one of the trash barrels had been moved to the side porch (to make it easier to clean up after the party). Even though I begged her to take care of it later, she had to put the barrel back in its place. This would mean we’d enter from the side door, not the front door, as had been intended.

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BuzzFeed’s Native Advertising is OMG WIN!

Posted by Jon Thomas, 13 Dec 2012

OMG. This may have been my hardest assignment yet. 

BuzzFeed is killing it on the interwebs lately (WIN), and not just because it creates some of the most shareable content around. It’s “killing it softly,” so to speak, monetizing its wildly successful site by partnering with brands to create branded content that people actually consume, enjoy and share with their audiences.

But why was this a difficult assignment? To write about BuzzFeed means one has to peruse BuzzFeed. And when one peruses BuzzFeed, time is sucked into a vortex while one reads journalistic masterpieces like “40 Reasons Honey Boo Boo Became a National Treasure in 2012” and “12 Days of Grumpy Cat Christmas.” Minutes quickly become hours, and deadlines come and go. But Grumpy Cat doesn’t care.

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6 Quick Instagram Tips for Brands

Posted by Jon Thomas, 29 Nov 2012

Stop me if you’ve heard this one before: Instagram is a pretty big deal.

It’s not breaking news but something I thought about as I was going to bed last night. I was about to fall asleep when I realized I hadn’t checked my Instagram feed. I reached from my bed, grabbed my phone and scrolled through the square, filtered photos of people, buildings, foliage, workouts, posters and, of course, food. I commented, Liked and even searched through a few hashtags to find fellow Instagrammers who share my passions.

For the better part of the last decade, I haven’t checked a social media platform not named Facebook or Twitter daily until now. Instagram has quickly become one of the top three social networks, and since photos are more personal than a 140-character statement, it has the potential to connect brands with fans on a deeper level than Twitter.

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When is Manipulation in Advertising Okay?

Posted by Tom Cleeland, 14 Nov 2012

Manipulation: the action of controlling someone in a clever or unscrupulous way.

It’s a touchy subject, but arguably advertising in its purest form is manipulation. Campaigns want to change behaviour or elicit a response. You can’t argue with that. 

But we’re not in the business of manipulation, are we? We’re in the business of moving and compelling people to engage with, share and advocate a brand or product.

We’re in the business of storytelling.

Meet documentary maker Ken Burns—a master of manipulation through the medium of storytelling. He’s the man behind titles such as The Civil War and Baseball. He argues a good point and one that has inspired this blog post.

Manipulation is present in every story whether we like it or not.

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5 Ways to Anger Your Brand’s Fans and Lose Credibility on Facebook

Posted by Jon Thomas, 07 Nov 2012

It gave me the creeps. It annoyed me. It even made me a bit angry.

I saw that a Facebook friend of mine had commented on an FM radio station’s page (that I was not a Facebook fan of). The post included a slightly distorted image and promised that my mind would be blown if I just typed the word Club in the comment box. 

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Finding Tips for Social Success at the Bottom of a Wine Bottle

Posted by Jon Thomas, 24 Oct 2012

I stood in the hills of Le Plan de la Tour, in Provence, France, just a short drive from Saint-Maxime and 20-minute ferry to Saint-Tropez. I looked over the beautiful vineyard that sat just steps from the small cottage my wife and I were renting with another couple for a week last October. The air had the perfect morning chill that required only your most comfortable sweatshirt, but implied that the day would be beautiful and warm, as it seemed every day must be in such a beautiful place. I could only imagine the stories that each grape held about its journey from vine to glass.

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Making Sense of Social-Media Timing

Posted by Jon Thomas, 19 Oct 2012

This post originally appeared in our October '12 issue of “Live Report from the Future of Marketing,” our monthly Post-Advertising newsletter. Subscribe for free here.

Data can be maddening. Like Play-Doh, it can be molded into a variety of shapes and sizes and can resemble whatever the creator wants it to resemble. Let me explain.

Imagine you’re a salesman and you have only one hour to sell your product (and you can’t divide that hour) to a roomful of potential customers. You can choose any day of the week, any time of day or night. If you don’t have any further information, it’s pretty hard to decide when to do your selling. You’ll probably just follow all the other salesmen. 

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LOCOG & Cadbury Strike Social Media Gold at the London Olympics

Posted by Tom Cleeland, 10 Oct 2012

Last week we suggested a top pick for Social Media Week London: a talk by Alex Balfour of the London Organising Committee of the Olympic and Paralympic Games (LOCOG). We weren’t disappointed. Alex shared with us some impressive statistics and insights learned during LOCOG's digital adventure during the Games, so we wanted to share them with you, along with a very interesting case study on Cadbury's social media efforts during the Games.

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Grey Poupon’s Facebook Page Spreads a Lesson in Brand Storytelling

Posted by Jon Thomas, 26 Sep 2012

I hate mustard.

I’ve always been a picky eater, though my palate has developed as I’ve gotten older. I used to avoid nearly all condiments and toppings. I’d eat salads without dressing, sandwiches without mayo, and whatever you put mustard on, I didn’t. I’ve come around on some of those. Any salad is better with ranch.  I need mayo on my tuna sandwiches.

I still hate mustard, though.

Hello. My name is Jon, and I’m a fan of Grey Poupon on Facebook.

It makes little sense, allowing a brand I have no intention of ever buying into my precious Facebook timeline. If my wife sneaked it into a sandwich, I’d spit it out like a petulant child. But Grey Poupon took an approach to building a community on Facebook that was so unusual, so exclusive, that I had to become a fan (or at least try). 

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Social Media Week London 2012: The Full Story

Posted by Claire Robinson, 24 Sep 2012

It’s time to get your Twit on and fire up your Facebook! Social Media Week London is back and it promises to be bigger and more collaborative than ever.

For those of you who don’t know, Social Media Week returns to London for it’s fourth consecutive year from 24th – 28th September 2012. Hosted by Chinwag, this year’s theme is Empowering Change Through Collaboration. Digital dons and social-savvy client-siders will reflect on the global impact of social media and its role as a catalyst in driving cultural, political, economic and social change.

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